Nous Group partnered with a global mining and resources company to shape a new approach to front-line leadership development designed to unlock productivity.
Nous was engaged to help extend the organisation’s leadership approach to better enable its front-line middle managers to drive productivity and build strong and committed teams. This was part of a broader agenda to shift leadership culture at all levels, targeting soft (pull) leadership skills, recognising that the workforce was already delivering against hard (push) capabilities.
Internal analysis had identified six ‘routines’ – or typical workplace tasks – that distinguished effective front-line managers. Nous drew from design thinking methodologies and extensive stakeholder engagement to create a program that builds leadership capability through these routines.
Our approach was multifaceted and comprehensive, involving:
The organisation deployed the program in to over 6,500 employees globally. It was subsequently awarded the prestigious 'Award for Learning and Development’ at the Australian Psychological Society's Workplace Excellence Awards.
The award celebrates achievements and innovation in the application of psychological principles to enhance workplace learning and recognises best practice in organisational psychology.
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