Our client was the Australasian division of a global defence and commercial contractor.
As it prepared for the next phase in its growth, the organisation engaged Nous to review and reorient the organisation’s strategy to position it for major growth opportunities, and then to design an operating model and organisation structure to enable the strategy.
To shape the strategy, model and organisation structure, Nous ran a three-month program that featured significant executive engagement.
We undertook a thorough market scan of potential opportunities, and used five key tests to prioritise strategic growth opportunities:
We then developed an operating model, incorporating the value chain underpinning the proposed futures businesses and the key capabilities required to govern activities and deliver quality services. We assessed operating model maturity (evaluating more than 20 capabilities), defined the desired target state for critical capabilities and costed the priority projects that would bridge the gap.
Nous also worked with the CEO and a small advisory group to design the updated organisation structure, applying Nous’ proven six-step process to:
Nous worked with the client team as an integrated transformation team throughout to ensure communications and change were carefully and purposely managed. The executive team was also closely involved at each stage.
Nous’ close collaboration with the CEO, rigorous design processes, and frank and transparent engagement developed the CEO’s deep understanding and confidence in the process, and a clear narrative to take to the board and staff. The strategy, operating model and organisation structure have been implemented.
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