Nous Sign-in Help

Nous Sign-In Help

Nous uses Okta, which is an Identity and Access Management system that allows you to easily sign-in to all the applications Nous uses through a single login. It provides essential security to our systems and data, including Multi-Factor Authentication (MFA).

Once you sign in, your Okta home page displays all your applications in one location. Simply click the application’s corresponding icon and each application opens in a new browser window or tab and you are automatically logged-in.

Frequently Asked Questions

Q: What is Okta and why are we using it?

A: Okta is a leading access management system that Nous is using to provide a single login to all systems, and increased security.

 

Q: What should I do if I forget my username or password?

A: Go to this link: https://nousgroup.okta.com/signin/forgot-password and you will be able to reset.

 

Q: What is Multi-Factor Authentication (MFA)?

A: MFA is an additional level of security that is essential to ensure our systems and data are secure. When you access some Nous systems from home, or off the Nous network, you will be prompted to login, then you will either receive a push notification to your phone, with an Approve button, or a SMS verification code. This is similar to what you may have seen when logging into your online banking, or MyGov account.

 

How Tos

Register with Okta for the first time


The first time you login with Okta, you need to register your account so that you are setup for password resets and MFA. You would have been sent an email with detailed instructions.

  1. Download the Okta Verify app on your smart phone (from the App Store / Play Store / Microsoft Store)
  2. Open a web browser and go to https://nousgroup.okta.com
  3. If you see a login page, enter your email as your username and your normal computer password.
  4. Follow the Okta setup wizard, completing all steps.

Sign-in to Nous when working remotely


  1. Open a web browser and go to: https://nousgroup.okta.com
  2. If you see a login page, enter your email as your username and your normal computer password. If you see the error message ‘Sign in failed!’ your username and password do not match those specified for your profile, or you do not have access permission. Please contact [email protected].