Ben Richardson

Ben Richardson


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Ben is an experienced leader with over a decade’s experience in higher education where, for more than five years, he occupied senior leadership positions. He has led projects spanning workforce planning and development, service evaluation, and data-driven insight with not-for-profit, health sector, government and commercial clients. He is an expert in applying data science to real-world problems, with work that has been reported in over 60 industry reports and academic papers.

Influential work

  • Developed and implemented strategies to drive a university’s quality and growth; resulting in significant revenue increase, above-industry student satisfaction, doubling of academic research outputs and increased staff satisfaction
  • Utilised a state-wide dataset to deliver insights to monitor restrictive intervention and promote best practice in working with individuals with disabilities
  • Developed and implemented an academic work-allocation model and an associated technological platform; leading to efficient, transparent work allocation and sophisticated workforce analytics to inform management
  • Led a process to select and implement new Learning Management System in a higher education provider to improve student experience and enrolment growth
  • Partnered with industry to develop a smartphone-based health intervention that improved carers’ resilience.

Outside of Nous

Before joining Nous, Ben occupied senior higher education leadership roles and worked for eight years as a private consultant, primarily in the health sector. He holds a PhD in psychology and is an experienced data scientist. He currently holds an Honorary Associate Professorship with Deakin University and serves as an external expert on the Senior Practitioner Research Review Advisory Panel. Ben was also dux of his Bachelor of Applied Science (Honours in Psychology) from Deakin University.

In his spare time...

Ben enjoys listening to podcasts covering true crime, politics or history during his daily walk. He is also a besotted father of two young kids.