Catarina Piperidis

Catarina Piperidis

Consultant

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Catarina is a consultant who primarily focuses on business and digital strategy and human-centred design. During her time with Nous, she has worked extensively with central government agencies, as well as in the education and financial services sectors. She applies her passion for human-centred design with clients to redefine how they deliver value through strategy, customer experience, product development and organisational design. Catarina is an avid researcher and analyst with a strong capacity for critical and methodical thinking combined with empathy and creative problem solving. She prides herself on creating innovative and thoughtful solutions to complex challenges.

Influential work

  • Delivered a channel management strategy for a national regulator to improve the customer experience
  • Undertook market research to identify growth opportunities for a university group looking to attract more students through developing new course offerings
  • Developed a strategic plan for a leading central agency to align staff around a common vision for customer-centricity in all aspects of their work
  • Developed enterprise performance measures for a trade and investment agency to demonstrate organisational value and drive performance in an increasingly dynamic and competitive market
  • Contributed to the redesign of a key central agency division’s operating model and structure in order to better reflect client needs and improve service efficiency.

Outside of Nous

Before joining Nous, Catarina worked for a boutique consulting firm in West End.

Catarina holds a Dean’s Honours Bachelor of Business from Queensland University of Technology, where she majored in marketing and management.

In her spare time...

Catarina loves to travel, with a special affection for Big White in Canada, where she spent a ski season in 2013/14 and learnt to snowboard. This is followed closely only by her passion for spending time with loved ones, cooking and eating.