Erica Zhong

Erica Zhong

Client Development Manager

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Erica is an analytical thinker who brings strong skills and experience in strategy, business transformation and facilitation. Clients value her ability to understand their unique circumstances and develop enduring solutions tailored to their organisations and people. Erica brings a background in financial services and commercial law; and her work covers the financial services, justice, utilities, infrastructure and education sectors.

Influential work

  • Managed the development and implementation of a centralised service delivery model for a financial services provider to better meet the needs of clients and deliver substantial savings
  • Advised a financial services provider through a merger process; including managing partner identification, due diligence, stakeholder engagement and merger integration processes
  • Advised a major Australian university on a coursework offering resulting in introduction of new courses to increase student market share
  • Managed a culture and leadership capability review for a major New South Wales (NSW) government department, identifying areas for development and investment.

Outside of Nous

Prior to joining Nous Erica practiced as a corporate lawyer in financial services at Herbert Smith Freehills. She holds Bachelors of Commerce and Laws (Honours) from the University of Sydney, and was admitted to practice law in the Supreme Court of NSW and the High Court of Australia. She is also a University of Sydney Business Alumni Network mentor.

In her spare time...

Erica likes to get outdoors, try new restaurants and bars, and trawl Wikipedia in pursuit of pub trivia glory.