Influential work
- Designed options for reform based on a multi-modal review of Australian incentive programs designed to retain and upskill the rural general practitioner workforce
- Developed a new patient experience program tailored for Arabic culture for Saudi Arabia’s largest government hospital
- Worked in a multinational team to establish governance, risk management, and reporting systems, and to facilitate communication for the operational design and commissioning of a high profile, private tertiary hospital in the Middle East
- Oversaw national Indigenous and rural cancer control portfolio programs for the Australian Government; including health services research, quality improvement programs, demonstration projects, trials of new models of care, and resources for professionals and consumers.
Outside of Nous
Prior to joining Nous, Heidi worked on health care projects and health consulting in the Middle East, including for the Cleveland Clinic in Abu Dhabi. She worked for a decade in Australian cancer control, including overseeing national cancer control programs. And she worked for the UK’s healthcare regulator on improvement and compliance projects in the National Health Service and private sectors.
Heidi has a Master of Public Health (Global Health Policy) from The University of Sydney, and a Graduate Diploma in Applied Psychology (Health Psychology) and a Bachelor of Arts (Psychology and Sociology) from The University of Wollongong.
In her spare time...
Heidi enjoys spending time on art and design, mostly ceramics; and recharges through films, music, yoga and coffee. She enjoys visiting new countries to explore different environments, cultures and food.