Kaitlyn Cole

Kaitlyn Cole


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Kaitlyn is a consultant and psychologist with extensive experience in evaluation, research and strategy. She leverages her qualitative and quantitative data skills to inform a structured, evidence-based approach to problem solving. Her strong stakeholder engagement skills help to quickly identify key opportunities and underlying issues. Kaitlyn has a passion for people and developing innovative solutions to address the complex needs of organisations.

Influential work

  • Developed and implemented a statewide post-incident tool to support healthcare workers following the experience of occupational violence
  • Implemented an occupational violence training competency framework to assess the state’s current competency compliance and identify areas of opportunity in training
  • Designed, piloted and evaluated training resources for healthcare security officers on the presentation of clinical conditions and the manifestation of aggressive behaviours
  • Conducted data analytics to evaluate a statewide training program run by Queensland Police Service for security officers across Queensland Health
  • Worked closely with QPS to lead a research project investigating protective factors to burnout in police officers, considering psychosocial factors and the role of employee stress mindsets
  • Evaluated a positive education program run in a Queensland private school and recommended changes to ensure the program effectively aligned with its growth strategy
  • Led an evaluation of the competency framework used to assess postgraduate organisational psychology students.

Outside of Nous

Before joining Nous, Kaitlyn was a member of the Queensland Occupational Violence Strategy Unit (QOVSU) in Queensland Health. She was involved in piloting, implementing and evaluating key initiatives that aimed to reduce occupational violence in healthcare. Part of Kaitlyn’s role was to work with key stakeholders across the state and promote interagency collaboration.

Kaitlyn is a registered psychologist and holds a Master of Organisational Psychology and a Bachelor of Psychological Science. While completing these programs Kaitlyn led a large research project with the Queensland Police Service investigating the protective role of psychosocial safety climate and stress mindset on burnout. Prior to this she was involved in the evaluation of a positive education program in a Queensland private school.

In her spare time...

Kaitlyn loves adventure, including racing classic cars, camping and hiking with her partner and fur baby.