Kaushal Vyas

Kaushal Vyas

Principal

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Kaushal has extensive technology consulting experience in customer‑driven digital strategy and accelerated transformation. He combines his experience in large-scale business transformation, business architecture and service delivery models with agile methods to expedite business outcomes. Kaushal has worked with clients in Australia, New Zealand and India, across a range of industries including health, telecommunications, financial services, mining and utilities.

Influential work

  • Developed and implemented a continuous demand management model for a telecommunications provider
  • Developed the target business architecture and operating model for a large health insurance company and led the design assurance function during project delivery
  • Defined an analytics roadmap for a New Zealand banking institution using a scaled agile framework. This allowed for incremental implementation and validation of capabilities such as next-best-action, predictive and event-based campaigns, and improved cross‑sell through guided selling in digital channels
  • Developed a channel strategy and initiative roadmap for a telecommunications provider to reduce leakage due to fraud
  • Developed a digital strategy governance model for a state water utility to achieve an improved customer experience.

Outside of Nous

Kaushal previously worked with IBM as the digital transformation lead in Australia and New Zealand. He has a Postgraduate Diploma in Telecom Management from the Symbiosis Institute of Telecom Management and a Bachelor of Engineering from Sardar Patel University in India. He is also a certified ScrumMaster.

In his spare time...

Kaushal is passionate about developing startup ecosystems. He works with not‑for‑profit organisations that support local start-ups in Melbourne.