Michael Rathjen

Michael Rathjen

Senior Consultant

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Michael has deep experience driving organisations to discover, design and implement policy and large digital programs, with a passion for the interaction of people with organisations and technology. He specialises in human-centric and strategic design, combining pragmatic data-driven analysis with creative ideation to underpin positive outcomes. Michael has partnered with organisations across the public sector to distill strategic and policy objectives, translating these into tangible digital solutions targeting natural human behaviours.

Influential work

  • Led the experience, digital, and information technology design of multiple large initiatives in the public sector, subsequently partnering on their successful implementation
  • Developed digital strategies and business cases for large digital transformation programs in government, informing and guiding emerging public policy
  • Reviewed the digital presence and customer experiences in the public sector, driving recommendations to enhance human outcomes and meet policy objectives
  • Co-designed policy and digital initiatives with industry and users alike, helping advise a new government engagement model and implement outcomes exceeding expectations
  • Defined and implemented a three-phased innovation model within a private sector organisation, increasing bottom-up engagement and creativity.

Outside of Nous

Prior to joining Nous, Michael was a consultant in the Government and Health practice at Accenture. He specialised in digital strategy and human-centred design in large public sector organisations while championing innovation and embracing new ways of working.

Michael’s academic background lies in chemistry, in which he holds a Master and a Bachelor of Science, both from the University of Melbourne.

In his spare time...

Michael loves to get active and outdoors, preferably combining the two by running up large mountains. He has a passion for travelling and has explored many places and cultures.