Paula Gonzalez

Paula Gonzalez

Director

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Paula is a director with significant experience in leading complex strategic policy projects within government. She has experience working across central and line agencies and statutory regulators. A highly-regarded creative thinker with a diverse legal background, Paula is adept at helping organisations adapt to change by designing systems and processes to improve good governance and integrity. Her strengths are in complex stakeholder management and leading multi-agency teams to deliver quality outcomes.

Influential work

  • Led projects within diverse government agencies to improve regulatory compliance and achieve continuous improvement outcomes
  • Advised on complaint-handling best practice and designed internal review of decision processes to improve responsiveness to external regulators
  • Led independent investigations in the areas of human rights, discrimination and equal opportunity
  • Led a wide-ranging review of Commonwealth Legal Services to recommend to government a more effective and efficient framework for the delivery of legal services
  • Program-managed the implementation of a new whole-of-Australian-Government arrangement for purchasing legal services.

Outside of Nous

Before joining Nous, Paula held executive and senior executive roles in the Australian Government in the Attorney-General’s Department, the Office of the Australian Information Commissioner, the Department of Human Services and the Australian Human Rights Commission; where she led delivery of high profile and priority government projects.