Government

We work with government bodies – including central agencies, policy agencies, service delivery agencies and regulators – to improve citizens’ lives.

As society’s challenges become more complex and long-standing issues prove less responsive to market-based responses, government’s role has evolved and expanded. This is happening at a time when trust is low, expectations are high, and budget pressures intense.

Government agencies need fresh ways of working and different capabilities to meet these challenges. We understand how to complement and build out your capability, providing targeted assistance and advice that reflects your needs and those of your clients and stakeholders.

Our services range from developing policy options and business cases, to evaluating programs, redesigning services, creating new structures and governance mechanisms, building data dashboards, modelling costs and benefits, and growing leaders.

Backed by a nuanced understanding of government, we can support you to achieve your objectives and make a positive difference to the world.

Our consultants operate with probity under a set of professional standards. We are pleased to be on the Australian Government’s Management Advisory Services Panel.

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Our work includes

  • Central agencies

    At the apex of government, central agencies play a vital role in coordinating activities across agencies. We support central agencies to lead whole-of-government reform, to review expenditure to optimise performance, and to ensure balanced growth across cities and regions.

  • Policy agencies

    In hotly contested policy environments, agencies need to align stakeholders within and beyond government to advance the government’s agenda. We work with government agencies to bring together disparate groups, to measure costs and benefits for proposed investments, and to build the business cases for new investments.

  • Service delivery agencies

    As citizen expectations of government expands, agencies need to adapt their services to match. We work with government agencies to deploy human-centred design to build services that meet users’ needs, to grow monitoring, evaluation and learning capacity, and to calculate optimal pricing for government services.

  • Regulatory agencies

    Regulation is not just about creating rules; it is a system of parts that come together to minimise the risk of harm. We work with regulatory agencies to develop suitable regulatory frameworks that apply a risk-based approach to regulation.

Australian Parliament House

Central agencies

At the apex of government, central agencies play a vital role in coordinating activities across agencies. We support central agencies to lead whole-of-government reform, to review expenditure to optimise performance, and to ensure balanced growth across cities and regions.

Policy agencies

In hotly contested policy environments, agencies need to align stakeholders within and beyond government to advance the government’s agenda. We work with government agencies to bring together disparate groups, to measure costs and benefits for proposed investments, and to build the business cases for new investments.

Service delivery agencies

As citizen expectations of government expands, agencies need to adapt their services to match. We work with government agencies to deploy human-centred design to build services that meet users’ needs, to grow monitoring, evaluation and learning capacity, and to calculate optimal pricing for government services.

Regulatory agencies

Regulation is not just about creating rules; it is a system of parts that come together to minimise the risk of harm. We work with regulatory agencies to develop suitable regulatory frameworks that apply a risk-based approach to regulation.

Helping NSW deliver better services to help people impacted by problem gambling

OUR TEAM

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