Your privacy is a top priority for Nous UK. We are dedicated to looking after your personal information so it is safe and secure, handling it in a responsible manner and complying with UK General Data Protection Regulation (GDPR).
You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your service request.
Nous may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional services and opportunities available to you. We may use your personal information to improve our services and better understand your needs. Nous may contact you by a variety of measures including, but not limited to telephone, email, SMS and post.
Nous is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Statement.
Under the GDPR, you have the following rights with respect to your personal information:
You have the right to request and receive a copy of the personal information we hold about you. If you would like to request a copy please e-mail us at [email protected].
We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the GDPR.
You are entitled to have your personal information updated to ensure it is current and accurate. If you believe any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please send us an email to [email protected]. We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.
You have the right to withdraw your consent to any processing that is currently being done under your consent, such as marketing. Consent can be withdrawn by sending an email to [email protected]
You can request that we delete personal information in certain circumstances. These will be specific to each case. You can do this by sending an email to [email protected], providing the full details of the data to be deleted.
You have the right to ask us to transfer the personal information that you have given us to another controller. Please request this by sending an email to [email protected]
You can request a restriction on the processing of your data in some limited circumstances. Examples are concerns over data accuracy or we no longer need to hold your data but you have requested its retention by us to aid you in a legal matter. You can do this by sending an email to [email protected]roup.com.
You have the right to request that we stop processing your data for marketing purposes and in other limited circumstances such as asking us not to process your data by wholly automated means or not to analyse your information for targeted content etc (also known as profiling). You can action any of these rights by sending an email to [email protected]
The UK GDPR is regulated and enforced by the Information Commissioner’s Office (ICO). Every individual has the right to raise a concern/complaint to the ICO about how their personal information and/or privacy is treated. You can do this via the ICO’s website, follow the links or have an online Live Chat:
Method to contact IOC
Call the ICO helpline: 0303 123 1113
Email: [email protected]
Postal address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
We will keep your information for as long as you remain an applicant or client of Nous, or for as long as we have a valid business reason to do so.
Our website contains links to other websites belonging to third parties which are not covered by this privacy statement. If you want to go through to a third-party website, please make sure that you read the privacy statement for that website.
We may modify this statement at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Privacy statement last updated 21 May 2018.
If you have any questions about privacy or wish to update your details or have them removed from our mailing list at any time, please contact us at [email protected].